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    How do I change my phone number, e-mail, name or time zone?

    In the account menu tap "Settings". In the "Account Settings" tab you change the name, "Timezone" and "Email address", and further down, under "Contact numbers", the phone number. At the end tap "Save changes". A new phone or e-mail is confirmed in the "Verification" tab with a code.

    Settings

    Step by step

    1. Sign in, open the menu and tap "Settings".

    2. In the "Account Settings" tab you can change:

      "First name" and "Last name"; "Timezone": the lesson times on the site are shown by this zone; "Email address"; "Site language".

    3. Scroll down to "Contact numbers". Under "Primary Contact" is the account's main "Phone number". You can also add a number with "Add Contact".

    4. Tap "Save changes".

    5. Changed your phone or e-mail? Open the "Verification" tab, tap "Send code", type the code in the "Enter code" field and tap "Confirm".

    How you know it worked

    After "Save changes" a short message appears at the top, and the new details stay on the page. In the "Verification" tab the message "Successfully verified" appears after the code.

    Something not working?

    The "Save changes" button is grey

    Nothing has been changed on the page yet. Change a field, and the button opens.

    "Country required when phones are changed" appears

    Choose a country in the "Country" field and tap "Save changes" again.

    "Invalid email address" appears

    Check that the address is written correctly, without spaces.

    The lesson times are wrong

    Check "Timezone" in "Account Settings" and save.

    You changed your number and no longer have the old one

    Write to us on WhatsApp and we will help update it.

    Have a question?

    Maya, See Guru's AI assistant, answers on WhatsApp, and can send you a direct link to the settings page.

    Contact us via WhatsApp

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