How do I pay for the lessons, and what happens after I pay?

Open the payment link, choose a lesson length and a package, choose "Credit card" or PayPal and tap "Pay Now". You enter the card details on Stripe's secure page. After the payment "All done" appears, and from there you schedule times for the lessons.

Step by step

Open the payment link you received, for example after the trial lesson. The link signs you into your account and opens the "Checkout" page.
In "Select lesson duration" choose "25 min" or "55 min", and in "Select a package" choose a package. Each package's price is shown next to it.
Do you have a See Guru balance or a promo code? In "Your order" you can turn on "Use my balance" or enter a "Promo code".
On a phone, tap "Continue to payment" at the bottom of the screen. It takes you straight to the payment part.
In "Select payment method" choose "Credit card" or "PayPal". When paying in shekels or euros you can also pay with Google Pay, inside the card form.
Above the button it says how much you pay today. Check it and tap "Pay Now".
The payment page opens with "Total Payable". Enter the card details and tap "Pay Now" again. Sometimes the bank asks for an extra confirmation, for example in the bank's app. On a computer the payment page opens in a new tab.
That's it: "All done" appears. Tap "Schedule a Lesson" to choose a time, or "Go to Lessons".

What happens after the payment

The lessons you paid for wait on the "My Lessons" page, under "Not Assigned", and you schedule them from there.

A lesson pack never renews: nothing more is charged.

Cancelled a lesson at least an hour before it starts? Its price goes to your See Guru balance. A refund for unused lessons goes to the balance; within 14 days of the payment, support can return it to the card or to PayPal on request. Lessons already held are not refunded.

A course or a monthly plan

The "Checkout" page also has the tab "Subscription": a course or a monthly plan. Above the button it says what is charged today, when the next payment is and how to turn the renewal off. You turn the renewal off on the "Subscription" page in your account.

How you know it worked

"All done" appears, and on the "My Lessons" page the new lessons wait under "Not Assigned".

Something not working?

"This link no longer works" appears

The payment link has expired. Write to Maya on WhatsApp, and she can send you a new link.

The card form does not load and "Payment processing failed" appears

Tap "Try again", or pay on the same page with "PayPal". You can also close the page and open the payment link again.

"Payment link was not created. Please try again or contact our support." appears

Tap "Go back" and try again. Still not working? Write to us on WhatsApp.

The card was declined

You can try another card or PayPal. All the details are on the page "My payment did not go through: what now?".

You paid and don't see the lessons

Write to us on WhatsApp, and we will check together.

Have a question?

Maya, See Guru's AI assistant, answers on WhatsApp and can send a payment link.

Step by step

What happens after the payment

A course or a monthly plan

How you know it worked

Something not working?

Have a question?

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